Important information and who we are
Purpose of this privacy policy
This privacy policy aims to provide you with information about how LifeWatch ERIC collects and processes your personal data through your use of this website, including any data you may provide through this website when you subscribe to our newsletter, use a service or communicate through this website. in any other way.
This website is not intended for children and we do not knowingly collect data relating to children.
It is important that you read this privacy policy together with any other privacy policy or fair processing policy that we may provide on specific occasions when we collect or process personal data about you so that you are fully aware of how and why we use your data. . . This privacy policy complements other privacy notices and policies and is not intended to override them.
Controller
This privacy policy is issued on behalf of LifeWatch ERIC and its Common Premises, so when we mention “we”, “us” or “our” in this privacy policy, we mean:< /p>
- Statutory Headquarters of LifeWatch ERIC located in Plaza España SN, SECTOR II-III, 41013 Seville, Region of Andalusia, Kingdom of Spain.
- The Service Center, located in Lecce, Puglia Region, Italy, and is hosted by the University of Salento.
- The Virtual Labs and Innovation Center, located in Amsterdam, Netherlands, are hosted at the University of Amsterdam.
LifeWatch ERIC is the controller and responsible for this website.
We have appointed a data privacy manager who is responsible for overseeing questions related to this privacy policy. If you have any questions about this privacy policy, please contact the data privacy manager using the details set out below.
Contact details
If you have any questions about this privacy policy or our privacy practices, please contact our data privacy manager in the following ways:
- Full name of the legal entity: LifeWatch ERIC
- Email address: gdpr@lifewatch.eu
- Postal address: Plaza España SN, SECTOR II-III, 41013 Seville, Region of Andalusia, Kingdom of Spain
You have the right to file a claim at any time with the Spanish Data Protection Agency. However, we would appreciate the opportunity to address your concerns before you approach the Agency, so please contact us in the first instance.
Changes to the privacy policy and your duty to inform us of changes
We keep our privacy policy under regular review. It is important that the personal data we hold about you is accurate and up to date. Please keep us informed if your personal data changes during your relationship with us.
Third party links
This website may include links to third-party websites, plugins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we recommend that you read the privacy policy of each website you visit.
The data we collect about you
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different types of personal data about you which we have grouped as follows:
- Identity data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.
- Contact details include postal address, email address and telephone numbers.
- Financial data includes bank account and payment card details.
- Transaction data includes details about payments to and from you and other details of products and services you have purchased from us.
- Technical data includes Internet Protocol (IP) address, your login data, browser type and version, time zone setting and location, plug-in types and versions of the browser, operating system and platform, and other technology on the devices you use to access this website.
- Profile data includes your username and password, orders placed by you, your interests, preferences, comments and survey responses.
- Usage data includes information about how you use our website, products and services.
- Marketing and communications data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
We also collect, use and share aggregated data, such as statistical or demographic data, for any purpose. Aggregated data may be derived from your personal data, but is not considered personal data under the law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users who access a specific feature of the Website. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data that will be used in accordance with this privacy policy.
We do not collect any special categories of personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data) . ). We also do not collect any information about criminal convictions and offences.
How is your personal data collected?
We use different methods to collect data from and about you, including through:
- Direct interactions. You may provide us with your identity, contact and financial details by completing forms or contacting us by post, telephone, email or otherwise. This includes personal data that you provide when:
- request our products or services;
- create an account on our website;
- subscribe to our service or publications;
- request that information be sent to you;
- participate in a contest, promotion or survey; or
- give us your opinion or contact us.
- Automated technologies or interactions. As you interact with our website, we may automatically collect technical data about your equipment, browsing actions and patterns. We may collect such personal data through the use of cookies, server logs and other similar technologies.
- Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources.
How we use your personal data
We will only use your personal data when the law allows us to do so. We will use your personal data in accordance with the following legal basis:
- When we need to perform a contract that we are about to enter into or have entered into with you.
- When it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not prevail over those interests.
- Where we need to comply with a legal obligation.
Generally, we do not rely on consent as a legal basis for processing your personal data, although we will obtain your consent before sending you direct marketing communications from third parties by email or text message. You have the right to withdraw your consent to marketing at any time by contacting us.
Purposes for which we will use your personal data
Below, we set out the main uses of your data which depend on the nature of our relationship with you and how you interact with our website and our various services and activities.
Please note that we may process your personal data for more than one legal reason depending on the specific purpose for which we use your data. We never sell your information and will not pass it on to third parties, except to partners who help us provide these services.
Affiliation
We use the personal data you provide us when registering you as a user in order to provide services to your membership. It is provided as legitimate interest. It includes, but is not limited to: managing your membership, ensuring the security of our website and services, and communicating with you about services: funding opportunities, research calls, LifeWatch training events, and system notifications. We will normally communicate with you by email, although occasionally we may need to text or call you.
Training courses, events and conferences.
We use the personal data that you provide us as a delegate to events in order to manage your attendance. It is provided as legitimate interest. Your details will be used to communicate with you throughout the process, including to confirm that we have received your registration and payment, to clarify where we might need further details to complete a booking or to resolve any issues that may arise with your booking. We will retain your data to provide you, by email, with details of our future training courses, events and conferences. If at any time you prefer that we not retain it for this purpose and you ask us not to do so, we will delete your information.
Newsletter
We will send the LifeWatch ERIC newsletter via email several times a year and occasional communications with information about news and events in the broader LifeWatch community. It is provided as legitimate interest. You are free to change your subscription preferences at any time and remove your consent to receive news and information emails from LifeWatch ERIC. You can click the 'unsubscribe' link in the footer of all news emails and/or Update Profile; A personal link will be sent to your email address that will allow these actions. If at any time you prefer that we do not retain your personal information for this purpose and you ask us not to do so, we will delete your information.
Request for access, financing and visits
Any application made by submitting a proposal through our online portal may require additional personal data such as CV. Personal data will be kept private and only visible to relevant LifeWatch staff, those who will handle or review your proposal or organize your visit.
We use the personal data you provide in order to review your request, organize services and communicate with you throughout the process. It is provided as legitimate interest. We are required to hold personal data for the purposes of reporting to our funders and to comply with applicable EU and Spanish legislation in relation to financial recording.
In accordance with the established submission terms, limited personal information (name, country of origin) of successful applicants may be published on the LifeWatch ERIC website and may be shared with funders upon request .
Marketing
We strive to provide you with choices regarding certain uses of personal data, particularly in marketing and advertising. It is provided as legitimate interest.
You will receive marketing communications from us if you have requested information from us, requested services from us, or registered for our events and have not opted out of receiving such marketing.
You can ask us or third parties to stop sending you marketing messages at any time.
Change of purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you would like an explanation of how processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your personal data for an unrelated purpose, we will notify you and explain the legal basis that allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in accordance with the rules above, where required or permitted by law.
Cookies
When you visit some pages of our websites, your computer may receive a small file (a 'cookie') for the purpose of managing and improving the website services. The cookies we use on our websites do not contain any personally identifiable information. You can set your browser to reject all or some browser cookies, or to alert you when websites set or access cookies. If you disable or reject cookies, please note that some parts of this website may become inaccessible or not function properly.
Disclosures of your personal data
For the purposes set out above, we may share your personal data with:
- Other entities affiliated with LifeWatch ERIC.
- Service providers based in the EU, US and India providing IT and systems administration services.
- Professional advisors, including lawyers, bankers, auditors and insurers who provide consulting, banking, legal, insurance and accounting services.
- Tax regulators and other authorities requiring reporting of processing activities in certain circumstances.
We require all third parties to respect the security of your personal data and treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and we only allow them to process your personal data for specific purposes and in accordance with our instructions.
International transfers
In general, we do not transfer your personal data outside the European Economic Area (EEA). However, whenever we need to transfer your personal data outside the EEA, we ensure that a similar degree of protection is provided to it by ensuring that at least one of the following safeguards is implemented:
- We will only transfer your personal data to countries that the European Commission considers to provide an adequate level of protection of personal data. For more details, see European Commission: Adequacy of personal data protection in non-EU countries.
- When we use certain service providers, we may use specific contracts approved by the European Commission that give personal data the same protection as it has in Europe. For more details, see European Commission: Model contracts for the transfer of personal data to third countries.
Please contact us if you would like more information about the specific mechanism we use when transferring your personal data outside the EEA.
Data security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, modified or disclosed. Additionally, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data following our instructions and are subject to a duty of confidentiality.
We will notify you and any applicable regulator of a breach where we are legally required to do so.
Data retention
How long will they use my personal data?
We will only retain your personal data for as long as reasonably necessary to fulfill the purposes for which we collected it, including for compliance with any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe that there is a possibility of litigation regarding our relationship with you.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether you can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
In some circumstances, we will anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without notice.
Your legal rights
In certain circumstances, you have rights under data protection laws in relation to your personal data. You have the right to:
Request access to your personal data. This allows you to receive a copy of the personal data we hold about you and check that we are processing it lawfully.
Request the correction of the personal data we have about you. This allows you to correct any incomplete or inaccurate data we hold about you, although we may need to verify the accuracy of any new data you provide to us.
Request the deletion of your personal data. This allows you to ask us to delete or erase personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or erase your personal data where you have successfully exercised your right to object to processing (see below), where we have processed your information unlawfully or where we are required to erase your personal data to comply with local laws. . However, please note that we may not always be able to comply with your deletion request for specific legal reasons which will be notified to you, if applicable, at the time of your request.
Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation that makes you want to object to processing on this ground as you feel it affects your rights fundamental. rights and freedoms. You also have the right to object when we process your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information that override your rights and freedoms.
Request the limitation of processing of your personal data. This allows you to ask us to suspend the processing of your personal data in the following scenarios:
- If you want us to establish the accuracy of the data.
- When our use of the data is illegal but you do not want us to delete it.
- Where you need us to retain the data even if we no longer need it, as you need it to establish, exercise or defend legal claims.
- You have objected to us using your data, but we need to verify whether we have compelling legitimate grounds to use it.
Request the transfer of your personal data to you or a third party. We will provide you, or a third party you have chosen, with your personal data in a structured, commonly used and machine-readable format. Please note that this right only applies to automated information which you initially gave us consent to use or where we used the information to perform a contract with you.
Withdraw consent at any time where we rely on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide you with certain products or services. We will inform you if this is the case at the time you withdraw your consent.
If you wish to exercise any of the rights set out above, please contact us gdpr@lifewatch.eu.
Generally no fee required
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who does not have the right to receive it. We may also contact you to request more information in relation to your request to speed up our response.
Deadline to respond
We try to respond to all legitimate requests within one month. Sometimes it may take us longer than a month if your request is particularly complex or if you have made several requests. In this case, we will notify you and keep you informed.